A: Effective communication with patients, the dental team and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk., B: Effective management of self and effective management of others or effective work with others in the dental team, in the interests of patients; providing constructive leadership where appropriate., D: Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients’ interests first.,
Independent Dentolegal Consultant DentolegalConsultant.com Sue Boynton is a dentist, Independent Dentolegal Consultant, and Dental Complaints Expert. She assists dentists and dental teams with individual dentolegal issues including GDC, complaints, professional and ethical issues, and remediation, using her in-depth knowledge and experience gained from her work over many years with a dental indemnity organisation.
On top of her extensive experience of complex dentolegal issues, Sue also brings her expertise to articles and e-learning initiatives. She is part of the Profession-wide Complaints Handling Initiative working group, and the National Advisory Board for Human Factors in Dentistry.
Sue has a Master’s Degree in Medical Law, and is a Fellow of the Faculty of General Dental Practice, a Fellow of the Faculty of Forensic and Legal Medicine, and an NLP Master.
She shares her knowledge and expertise on dentolegal issues in the UK and internationally and is a hugely popular speaker who is passionate about risk management and assisting dental teams.